REALHOUND® SERVICE AND SUPPORT
We pledge the best service and support to our valued costumers!
WHAT COMES WITH MY SUBSCRIPTION?
Cloud storage
Free Onboarding
Unlimited Support
Product upgrades
Access anywhere online
IS THERE A MINIMUM TERM COMMITMENT?
You can decide what kind of commitment you want. We offer a month-to-month service or an annual license.
Of course, if you do sign up for an annual plan, we’ll give you a great discount for your upfront payment.
DO I PAY FOR THE UPGRADES?
Nope, upgrades come with your subscriptions and unlike other upgrades we update just like any other app does. Welcome to the mobile app world.
IS MY FREE TRIAL RESTRICTED SOMEHOW?
Yes, with a Realhound Trial you can add/import up to 20 contacts and 5 properties. Once you have added a few contacts and properties you can play around and see how easy it is to get work done. Trial days are unrestricted and you have that trial for a lifetime!
IS REALHOUND APP AVAILABLE ON ALL MOBILE DEVICES?
Realhound app works on iPhones, iPads, iPad Minis and Androids. We are your on the go contact and property management solution.
IS MY DATA SAFE?
Your data is stored in a world-class cloud database designed specifically for ultra fast performance, continuous backup and redundancy. We know how important your data is to you, so rather than simply building the database architecture ourselves we have utilized the same high-end systems that power Facebook. It doesn’t get more industrial strength than this.
HOW DO I CANCEL MY REALHOUND APP SUBSCRIPTION?
You are in control of your membership. We hope that you will never want to cancel your subscription but in case you do you can log in to your personal PayPal account.
1. Go to www.paypal.com and log in to your account.
2. Click ‘Profile’ or the settings icon near the top right side of the page.
3. Click on the ‘Payments’ tab, then click ‘Manage Automatic Payments’. button.
4. Select the merchant whose agreement you want to cancel or update payment method
HOW DO I UPGRADE MY TRIAL ACCOUNT?
Go to the Apple Store or Google Play store and purchase your subscription or you can contact our sales department at (949) 309-2810.
