REALHOUND® SUPPORT
Utilize the best Commercial Real Estate CRMPlease feel free to use our innovative search feature to locate the support you need, we have covered everything in detail.The support you need to get started and become fluent with Realhound® can be found here.
Technical Support – Getting Help with the Program
Introduction (Please Read) The purpose of this document is to show you how to immediately fix common problems with the program, get priority technical support, training, answers to import questions and solutions for common questions that you may have on the operation...
Resolution Tree – General Program Error
Introduction (Please Read): You will do these steps ONLY if you have successfully run the program on your computer in the past. DO NOT skip steps or go out of order. Some steps will refer you to our knowledgebase for more information. Our knowledgebase can be found on...
How to Stop SQL Server and Upload a SQL Database
Introduction (Please Read) This document will walk you through the steps needed to stop a SQL database and upload your database when requested. Step 1: First Open the SQL Server Management Studio Step 2: When Management studio comes up click on Connect to login to...
How to Capture a Screenshot
Introduction (Please Read) This document will provide you with the steps needed to capture a screenshot. Steps: Step 1 Open the screen you want to take a shot of. Step 2 Press the Print Screen key on your keyboard (note: it can be called “Print Scrn” or “Prt Scr” or...
How to run the Diagnostic Trace for Support
Introduction (Please Read) This document will help you to run the built in Diagnostic Trace, the Diagnostic Trace is support tool that allows us to see what line of code is being run in your software and which line is not responding correctly. The Trace files help our...
Performance Benchmarks Test
Introduction (Please Read): This document will teach you how to use REALHOUND’s internal Performance Benchmarks Test. This test is designed to find problem areas of interaction between the program, your hardware and your network in comparison to other REALHOUND users....
